Refunds, remedies & consumer rights
Except where required by law or expressly promised in writing, subscription payments and accessed digital-product purchases are nonrefundable, including for change of mind, partial use, or failure to achieve a business result. Duplicate or incorrect charges will be corrected. Unauthorized charges should be reported promptly for investigation.
Defective or undelivered digital products
If a paid guide, file, or access link is not delivered, is corrupted or incomplete, or is materially not as described, contact us with the order and issue details. We may repair, replace, redeliver, reduce the price, or refund as appropriate. These remedies do not limit mandatory consumer law.
Withdrawal and cooling-off rights
Consumers in jurisdictions with statutory withdrawal rights retain those rights. For immediate delivery of digital content or immediate access to a digital service, we may request express consent to begin during the withdrawal period and acknowledgment of any resulting loss of withdrawal rights, but only to the extent permitted by law. If required consent or acknowledgment is not validly obtained, statutory rights remain unaffected.
Refund administration
Email support@traffic-blueprint.net with your order reference, plan or product, and a short description of the issue. Approved refunds are returned to the original payment method where practicable. Access or licenses associated with a refunded product may end. Nothing in these Terms excludes a non-waivable refund, warranty, billing-error, or consumer remedy.